Lea dutifully opens her workbook. The text says: The most profitable products belong at eye level. The third shelf from the top.
"No," he says. "Respect. Freshness is the result of respect. You respect the customer's time, you rotate stock. You respect the customer's body, you lower the shelf. You respect the customer's wallet, you put the discount pasta next to the premium sauce so they can choose." primus rewe mitarbeiterschulung
He closes the binder. "Primus is the skeleton. But you, standing here at 7:30 AM, you are the heartbeat. The training taught you the letters. I am teaching you the poem." Lea dutifully opens her workbook
The best employee training doesn't create robots who stock shelves. It creates merchants who see people. "No," he says
She looks at him, puzzled. "The tall boy (der Große) usually puts it up high. But someone clever moved it down today."