She was trying to print a boarding pass. The document sat in the queue, mocking her with its status: Error – Printing not possible.
Her tech-savvy nephew, Leo, happened to be visiting. He poked his head into the room. “Sounds like a driver issue. When’s the last time you updated the printer driver?” how to update printer driver windows 10
Leo right-clicked on the printer’s name. A menu appeared. He hovered over the option that said . She was trying to print a boarding pass
Then, at the bottom of that window, he clicked a tiny link that said: at the bottom of that window
Leo selected the 2021 version, clicked , and ignored the warning about replacing the driver.
“So,” Leo said, packing his bag, “what did you learn?”
“This is the moment of truth,” he whispered dramatically.