David Chen landed at O’Hare at 11 PM, exhausted. His client presentation had gone well, but his back pocket held a crumpled map of failure: seven receipts.
Tomorrow was the 15th—expense report deadline. David groaned. He remembered last quarter: three hours on a Sunday, squinting at blurry photos, manually filling spreadsheets, then getting an email from Lisa: “Missing allocation for the taxi. Please resubmit.”
Concur Travel & Expense doesn’t just track money—it saves time, enforces policy without friction, and turns a painful chore into a seamless part of the workday. The best expense report is the one you never have to think about. Useful takeaway for your own demo: Start with a painful, relatable story (lost receipts, late reimbursements, manager headaches). Then show the "happy path" from booking to reimbursement in under 90 seconds. The emotional shift from frustration to relief is what sells the value. concur travel and expense demo
He pulled up a past trip—Chicago, same as David’s nightmare. In Concur, the hotel folio was automatically imported from the corporate card. The flight receipt was already there. The only thing missing was the ride-share.
Three months later, Lisa ran a Concur Intelligence report. She discovered that the sales team was spending 40% more on last-minute flights than the engineering team. She used that data to negotiate a new Saturday-night-stay policy, saving the company $18,000 per quarter. David Chen landed at O’Hare at 11 PM, exhausted
The reimbursement hit his account 23 days later. By then, he’d forgotten what the trip was even for.
David? He stopped dreading expense days. He now uses the "split expense" feature to allocate client meals correctly, and the "audit trail" to prove he took the client to lunch, not just his college roommate. David groaned
He then clicked The system automatically grouped expenses by trip, attached receipts, added mileage from the GPS log, and calculated per diem.