Bvg | Beschwerde

That’s annoying but not complaint-worthy on its own. What pushed me over the edge was the response (or lack thereof) from the customer service point at the station. The employee just shrugged and said, “Not my problem.”

Here’s what happened:

Has anyone here ever gotten more than a generic reply from BVG? Or am I just shouting into the void? P.S. – The BVG complaint form is also available in English if you click the little flag icon on their website. Don’t let the German bureaucracy scare you off. bvg beschwerde